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Facebook expands feature letting businesses build Messenger into their websites

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Photo via iphonedigital on Flickr under the Creative Commons License

The Verge reports: “Facebook announced a wider availability of its new Customer Chat service today, which lets businesses talk with users both on their own websites and within Facebook Messenger. Customer Chat is essentially a website plugin that brings the Facebook Messenger experience to any retailer’s website, which lets the customer support representatives then converse with customers as if they were chatting with a friend on Facebook.”

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