London – Consumer reviews site Yelp is unhappy that Google (NASD: GOOG)
is aggregating the company’s reviews on its similar Google Places service, The
Telegraph reports.
The company is also not pleased with Google’s proposed
solution — to remove itself from the search giant’s index.
"We are
unhappy with the way Google uses our users’ review on its Places page," Yelp
CEO Jeremy Stoppelman told The Telegraph.
"However, there is no solution
to the problem… Google’s position is that we can take ourselves out of its
search index if we don’t want them to use our reviews on Places."
"But
that is not an option for us… as we get a large volume of our traffic via
Google search… We just don’t get any value out of our reviews appearing on
Google places and haven’t been given an option other than to remove ourselves
from search, how to improve this situation," Stoppelman continued.
For its part, Google did not
directly address Yelp’s complaint in its comment to The Telegraph.
"Each
day we send millions of customer referrals to local businesses and third-party
Web sites, such as review sites, through local search," Google said.
"The overwhelming feedback we get from users, business owners, and Web
site owners is that they value the answers and traffic they receive from local
search."
Related Links:
http://tinyurl.com/5vqg4ao
(Telegraph)
