Foster City, Calif. – Sony (NYSE: SNE) began to restore its PlayStation Network services over the weekend, following an outage lasting more than three weeks following a hacker attack that exposed millions of consumers’ personal data. Initially, video streaming services like Netflix and Hulu will be restored, along with multiplayer games operated by Sony Online Entertainment, for users in North America, Europe, Australia, New Zealand and the Middle East.
However, the service will not be restored in Japan until the company provides further information to the government there about steps it has taken since the incident, according to Dow Jones Newswires.
The company must provide details of preventative measures, as well as on how it will regain consumer trust with regard to credit card data and other personal information.
“There were similar cases in the past that were caused by other firms, and we are asking Sony whether their measures are good enough when compared to countermeasures taken in the past,” Kazushige Nobutani, director of the Media and Content Industry department at Japan’s Ministry of Economy, Trade and Industry, told Dow Jones Newswires.