Update: Reports on Tuesday indicate that the problem has been resolved, and without any data loss. "We are aware that the internal clock functionality in the PS3 units other than the slim model, recognized the year 2010 as a leap year," Sony said in a statement.
– Sony (NYSE: SNE) reports that a "connection failure," caused by a bug in the
PlayStation 3’s internal system clock, caused a widespread outage of its
PlayStation Network online service over the weekend that continued into Monday.
In a blog post, the company took the dramatic step of encouraging PlayStation 3
owners not to turn on their systems over the next 24 hours, while it addresses
"We hope to resolve this problem within the next 24 hours. In
the meantime, if you have a model other than the new slim PS3, we advise that
you do not use your PS3 system, as doing so may result in errors in some
functionality, such as recording obtained trophies, and not being able to
restore certain data," Sony wrote on the PlayStation blog.
The outage also
appeared to affect previously-downloaded games from PlayStation Network as
users tried to play them off-line.
Sony said the only model not affected by the glitch is
the new, slimmer PlayStation 3 that went on sale in September.