San Francisco – The Meltwater Group, a provider of social
media and news monitoring services, announced on Tuesday that it has acquired
JitterJam, a developer of social customer relationship management (CRM)
software, for $6 million.
Meltwater said it will integrate Bedford, N.H.-based
JitterJam’s platform into its Meltwater Buzz product.
Founded ten years ago, San
Francisco-based Meltwater says it now serves more than 18,000 customers and
generates $100 million in annual revenues.